![]() The office manager will provide strong, reliable support for operations by creating procedures and communicating them companywide, and by maintaining employee safety. The ideal candidate will have a natural flexibility in handling day-to-day routines as well as surprises. We’re looking for an office manager who has excellent organizational skills and a personable disposition to keep us thriving. The noise level in the work environment is usually moderate.At, smooth processes and systems are the key to our success. The work environment is in an office and/or indoors in a resident’s home and may contain a potential exposure to illness and/or body fluids. Specific vision abilities required by this position include close vision distance vision, peripheral vision, and the ability to adjust focus. The employee must occasionally lift and/or move up to 50 pounds. The employee is occasionally required to stand walk sit reach with hands and arms. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. While performing the duties of this position, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Ability to evaluate situations and make complex decisions using critical thinking and reasoning.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Ability to effectively communicate through written and verbal language.Ability to read and understand short instructions, correspondence, and memos.Possess and maintain a valid driver’s license and maintain valid auto insurance.Working knowledge of basic medical terminology requiredĬERTIFICATIONS, LICENSURE, & REGISTRATION.Proficiency with Microsoft Suite and or Google Suite and scheduling software required.High school diploma or general education degree (GED) or one (1) to two (2) years’ related experience and/or training or equivalent combination of education and experience.The requirements listed below are representative of the minimum knowledge, skills, abilities, certifications, and educational experience required. To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. Uphold, support, and promote all company policies and procedures.Stay current with changing technology, including software programs.Work toward continuous quality improvement.Take calls after hours and weekends to handle emergencies, scheduling issues, and client referrals/intakes.Perform general office duties including but not limited to word processing, photocopies, files, shreds, sort/distribute mail, provide reception coverage, telephone services, etc.employee assessments, dates and reminders of TB, client admission, client hospital admission and discharge) Maintain staff and client database (i.e.Enter staff and client information into a database.Discern client services required as outlined in agreements, urgent requests and care plans.Contact care providers and clients regarding day-to-day changes.Maintain call-in, retention and staff and client statistic reports.Enter scheduling data, create and release weekly schedule for all assigned caregivers. ![]() Maintain proper staffing levels to ensure proper coverage for all clients.Schedule client appointments/visits according to Service Plan/Care Plans and staff availability.Understand and adhere to established FirstLight Home Care policies and procedures.Other duties must be performed as assigned or required. This individual will be responsible for coordinating and maintaining schedules for FirstLight Home Care clients and staff.Įssential job duties for this position include the following items.
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